A HELPING HAND
Make yourself
at home.
A few answers, and a way to reach us.
The little questions
Does Orenumi work offline?
Yes. Your routines, dates, and care history work on your iPhone without internet. Scheduled reminders are local too. Purchases, sending feedback, and updating calendars on other devices can need a connection.
How do I restore Plus or cancel?
Use Restore purchases in Orenumi with the Apple account used to subscribe. Manage or cancel in iPhone Settings → your name → Subscriptions. Deleting the app does not cancel a subscription.
Why has my calendar not updated?
Open Orenumi and check the calendar connection in Settings. Sync updates each active routine’s next date. If both calendars changed, choose which date to keep. Allow Calendar access and check that the selected calendar can be edited. An internet connection may be needed to update other devices.
My reminders are quiet. What should I check?
Check reminders in Orenumi Settings, then iPhone Settings → Notifications → Orenumi. Focus and Scheduled Summary can affect when notifications appear. Reminder times follow your iPhone’s time zone.
How do I move to another iPhone?
Before changing phones, make a password-protected backup in Orenumi Settings. Save the file and password separately, then restore the file in Orenumi on your new iPhone. We cannot recover a lost backup password. Restoring Plus does not transfer care records.
How do I delete my information?
Archiving a routine keeps its care history. To remove the app’s local care records, use iPhone Settings → General → iPhone Storage → Orenumi → Delete App. Offload App keeps documents and data. Delete any exported backup files separately.
Connected calendar events and messages you already sent are separate copies. Remove calendar events from your calendar. For a message you sent to us, choose Privacy or deletion request below.
A NOTE TO ORENUMI
What could be easier?
Tell us what happened, or what you wish was possible.